Refund Policy

All purchases made through Purple Prison’s store (https://buy.purpleprison.net/) are final and non-refundable. By completing a purchase, you agree to the following:

No Refunds

• Purple Prison does not offer refunds for credits or any other virtual items or services.
• This policy applies regardless of whether credits or items have been used or redeemed.

Chargebacks

• Initiating a chargeback or payment dispute may result in account suspension or termination.
• If you have an issue with a purchase, please contact us at [email protected]before initiating a chargeback.

Errors in Purchases

If you believe there was an error with your purchase, please contact us at [email protected] within 48 hours of the transaction for assistance.

Thank you for supporting Purple Prison. If you have any questions about these policies, please contact us at [email protected] .